At Trade Recruit, we work cohesively with our clients and candidates to fulfil their requirements successfully.
We are currently working with one of our prestige clients based in London to recruit an experienced Office/Operations Manager!!!!
Are you a strong leader with a knack for organisation and a passion for problem-solving? Do you want to take your career to the next level with a rapidly growing plumbing and heating company? We’re looking for an Office/Operations Manager to join our dynamic team!
As the Office/Operations Manager, you will play a key role in ensuring our daily operations run smoothly, efficiently, and at the highest standards. This is a fantastic opportunity for someone with experience in managing teams, operations, and customer relations, with clear career progression opportunities.
Your Key Responsibilities:
- Monitor Subcontractors & Agencies: Ensure services are delivered on time, within budget, and to the highest quality.
- Be the Go-To Person: Act as a main point of contact for staff during shifts, providing guidance and support.
- Oversee Pricing & Invoicing: Ensure all jobs are properly priced, completed, and invoiced on time.
- Customer Care: Take care of phone calls and handle customer requests professionally.
- Administrative Excellence: Keep our office running smoothly with strong organisational skills.
- Operations Management: Oversee daily operations, ensuring the highest level of service.
- Streamline Processes: Implement organisational systems that make work easier for everyone.
- Compliance: Ensure all activities meet UK security standards and regulations.
To Excel in This Role, You’ll Need:
- Organisational Excellence: You’ll need to keep track of schedules, resources, and all the day-to-day tasks that keep the office running smoothly.
- Outstanding Communication: You’ll be the bridge between directors, clients, suppliers, and the team. Clear and professional communication is a must!
- Problem-Solving Skills: The plumbing and heating industry can be unpredictable, and your ability to solve problems will keep operations on track.
- Tech-Savvy: You should be comfortable using Microsoft Office (especially Excel) and be quick to learn new tools and systems.
Your Qualifications:
- At least 12 months of experience in a similar office or operations role.
- Strong leadership, organisational, and problem-solving skills.
- Excellent communication and phone etiquette.
- Ability to manage multiple projects and priorities with ease
What We Offer:
- Salary: £35000 – £40000
- Hybrid Working: Enjoy the flexibility of working from home and in the office.
- Company Events: Join in our fun, team-building events throughout the year.
- Holiday Benefits: 20 days holiday + bank holidays.
- Tech Tools: Laptop and mobile provided to support your work.
If you are a dedicated professional looking to make a significant impact within our organisation, we encourage you to apply for this exciting opportunity as an Office Operations Manager.
